Our dedicated support services and software maintenance team works closely with our clients and provides consistent and efficient support. They help in resolving software issues and provides the users with the training necessary to handle our products.
- On-going Support
We provide support throughout the duration of the project starting from installation of the service in the customer’s environment, analysing and resolving any issues and on-call support.
We provide the specialised training tailored to the needs of your maintenance personnel to quickly adapt and efficiently use our technologies.
- Product Upgrades
We regularly update our products with new functionalities or features and provide the support required to quickly incorporate them into your existing pipeline.
- Adaptive Enhancements
We provide modifications to our products to adapt to the changes in the client’s environment and enhancements to extend/scale the solution to different assets.